In a world where customers expect response within seconds or lose interest, fostering hyper accelerated digitally enhanced human interactions is critical for success. To satiate the digital native of today, organizations must reimagine their relationships with customers from a new perspective – across all channels and at every touch point.
Secvritas is providing CRM solution to Engage with customers across multiple channels at each stage of the life cycle. Get the right context across different media and stay notified in real-time. Manage conversations with multiple teams in one single thread.From predicting business trends, to suggesting the best time to contact a customer, to finding email and ticket sentiments, to providing intelligent business dashboards,using Artificial intelligence.Build and automate processes that connect your marketing, sales, and support teams, involve the right people, and ensure compliance from your teams at every step.