IT Service 

Management

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And the other half is equally crucial. Right after finding out an incident, Secvritas carries out thorough root cause analysis to understand it right from the roots. Variety of short and long-term post incident precautions are taken the contain and eradicate the incident and ensure that it stays limited to the knowledge base and doesn’t enter the real world. 

These incidents and their learnings sit in a centralized repository of intelligence which also sees addition from our internal research and development teams. This creates an industry-specific as well as industry-agnostic list of case studies readily available, thus lowering our turnaround time. 

With IT Service Management, we can achieve:

  • Improve Accountability Through Standardization

  • ITSM Implementation

  • Managed service

  • Integration service

  • SIEM integration

  • Reporting

  • Self service portal

  • Automation

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